Returns & Exchanges
Most purchases (including purchases made at brick-and-mortar locations and Choose What You Pay purchases made online) may be returned within 90 days.
It takes our warehouse 1-2 weeks to receive and process your refund. We'll send an email once the returned item(s) have been received and your refund has been processed.
We offer store credit for gift returns. Head on over to our Gift Returns page to begin the process.
To request a return, simply navigate to Orders & Returns while logged into the site, select the items from the order you're shipping back and why, then choose the type of refund you'd like (refund to your original payment or store credit).
We aren't able to offer automatic exchanges right now, so instead, we provide a combination of free returns, free shipping, and store credit for all U.S. orders to make sure you receive the correct size.